This programme is intended for team leaders, supervisors, first line managers and section heads: any position where the incumbent has others reporting to him/her. The programme provides an understanding of basic management and leadership activities, which the learner is encouraged to relate to his/her own tasks. In addition, this programme teaches the skills required to motivate and manage a team, to obtain buy-in for work scheduled, and to monitor the team’s achievements against goals and objectives.


This 5-day, intensive workshop covers key aspects of management and leadership. It offers a forum where relatively new managers can take part in a growth group and explore the skills and techniques they need in order to become effective managers and leaders.


Describe the management activities involved in running a business, and apply them to real work-related situations
Understand and practice some of the basic activities involved in the management process
Identify and explain some of the tasks required of managers;
Apply the decision-making process to make a management decision
Explain the role of a team leader in an organisation
Explain the purpose of a specific team or group
Contract with team members to obtain buy-in
Monitor the achievement of group objectives or goals

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