This programme is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.


Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method or process. This programme will take you through the process life cycle of establishing and implementing you companies Best Practice.


Applying the concept of best practice to the unit.
Analysing current practices in the unit in relation to identified best practices.
Deciding on the best practices to be adopted in the unit.
Formulating recommendations for implementing best practice.
Drawing up a plan for implementing best practice

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