PROGRAMME OVERVIEW

Humans are creatures of communication. We’ve been doing it for thousands of years. Almost every aspect of our day-to-day lives requires us to communicate successfully with other people. In the workplace, effective communication is essential.

 

While there are many types, forms and styles of communication between people, that vary with context and content, real-time, person-to-person interaction is the most important, especially in the workplace. Tracking cues, both verbal and non-verbal, are fundamental to building strong working relationships. After all, most problems in the office stem from a failure to effectively communicate.

The Interpersonal Communication Skills course is designed for learners who want to increase their overall interpersonal effectiveness by raising their awareness and developing key communication strategies.