This workshop is designed to help delegates use e-mail more effectively and professionally, as it is favoured as the quickest, most convenient way of communicating with business associates, co-workers and customers.

It is quick and convenient to write an email as you think of something and you also get a quicker response, but are you paying attention to your writing style, grammar and getting your message across? Is your writing clear, concise and to the point or are you adding to the backlog?

This highly interactive workshop will answer your concerns and show you effective ways of ensuring your emails remain professional and courteous as you’re in fact representing your organisation through every email correspondence.

The organization which intends to thrive in the 21st century needs to have an organized e-mail system!

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